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VACANCY ANNOUNCEMENT

Back Ground:

ACB Plc is a Christian Micro Finance Institution that started its operations in August 2006. It is licensed by the National Bank of Rwanda (BNR). Our vision is to be a leading Christian financial institution that contributes to holistic and sustainable development. Our mission is to bring holistic transformation into the community through quality financial services. Our values are quality service, transparency, integrity and accountability. We are committed to taking financial services closer to the people.
AMASEZERANO Community Banking (ACB) Plc is looking for qualified, competent, committed, proactive and self-motivated individual to occupy the Cashier positions:
Job title: Cashier

Number of positions: 2

Reporting to: Branch Manager

Opening Date: 2nd November 2026

Closing date: 10th November 2026

Job summary: Responsible for the accurate and secure handling of all cash and cash-related transactions (deposits, withdrawals and payments), ensuring compliance with internal controls, regulatory requirements, branch policies and delivering excellent customer service. Safeguard the institution’s funds, maintain client trust, and contribute to operational efficiency.


Key responsibilities
Roles and responsibilities include:

• Receive cash and check deposits from clients, process withdrawals and payments in accordance with internal operational policies and procedures and customer instructions;
• Accurately record all cash transactions in the core banking/ledger, maintain cash books and other records of cash movements;
• Ensure all cash and valuables under the cashier’s control are kept securely, and that daily cash balances reconcile with system records and cash on hand;
• Close the cash drawer / till at the end of each shift/working day, prepare the daily cash status report, hand over to supervisor as required;
• Handle and appropriately file supporting documents including deposit slips, withdrawal vouchers, receipt books, etc., and maintain organized records for audit/inspection purposes;
• Comply with cash management security measures, internal controls, internal operational policies and regulatory requirements by guarding against fraud, mis-appropriation, money-laundering etc.;
• Provide excellent customer service. Welcome clients, answer basic enquiries about Bank products/services, guide clients through cash transaction procedures, serve within set timelines, etc.;
• Assist in cash forecasting and ensure timely replenishment of cash floats when required by liaising with Branch Operations Officer/Branch Manager;
• Participate in branch audit, inspection, and training sessions as required; escalate any irregularities or discrepancies to the supervisor immediately;
• Perform any other duties as assigned by the supervisor to support branch operations.
Required skills and Experience
• Bachelor’s degree in Finance, accounting or management;
• Minimum 1 year of working experience on cashier position preferably in financial institutions;
• Knowledge of accounting and banking practices and techniques;
• Ability to process transactions quickly and accurately in fast paced environment;
• Analytical skills;
• Verbal and communication skills;
• Interpersonal skills and client-focused mentality;
• Able to work with minimal or no supervision;
• Accuracy and discretion;
• Ability to work as part of a team;
• Written and verbal communication skills;
• Organizational skills;
• Multitasking skills;
• Time management skills;
• Computer literacy especially MS Word and Excel;
• Able to work under pressure;
• Aged below 35 years;
• Fluency in English and Kinyarwanda

How to apply

The interested candidates should submit their application documents (Application letter, updated CV, Academic certificates, ID copy, current criminal record certificate and original church recommendation letter signed by your church Pastor) to the ACB Plc Head Office via company email amasezerano@acb.rw, not later than 10th November 2026 (03:00 pm).

Note: Only shortlisted candidates will be contacted for the written and oral tests. If you do not hear from us 2 weeks from the closing date, consider your application unsuccessful.
Done at Kigali, 2nd November 2026

Eraste NSENGIYUMVA
Managing Director

VACANCY ANNOUNCEMENT

Back Ground:

ACB Plc is a Christian Micro Finance Institution that started its operations in August 2006. It is licensed by the National Bank of Rwanda (BNR). Our vision is to be a leading Christian financial institution that contributes to holistic and sustainable development. Our mission is to bring holistic transformation into the community through quality financial services. Our values are quality service, transparency, integrity and accountability. We are committed to taking financial services closer to the people.
AMASEZERANO Community Banking (ACB) Plc is looking for qualified, competent, committed, proactive and self-motivated individual to occupy the Business Development Officer (BDO) position:

Job title: Business Development Officer

Number of positions: 1

Reporting to: Branch Manager

Opening Date: 2nd November 2026

Closing date: 10th November 2026

Job summary: Responsible for driving business growth by mobilizing deposits, sourcing and processing quality loan applications, conducting credit analysis, monitoring loan performance, and recovering overdue loans. The role also involves providing excellent customer service, promoting the institution's financial products, ensuring compliance with credit policies and regulatory requirements, and maintaining a high-quality loan portfolio while achieving assigned business and performance targets;

Key responsibilities
Roles and responsibilities include:

• Mobilize deposits by promoting savings and other deposit products to existing and prospective customers to achieve assigned targets;
• Source, identify, and recruit qualified loan applicants through marketing, referrals, networking, and field visits;
• Conduct loan appraisals and credit analysis by assessing customers' financial capacity, repayment ability, and creditworthiness;
• Verify customer information, business operations, collateral, and guarantors through field visits and document validation;
• Prepare complete and accurate loan files and submit them for review and approval in accordance with the institution's credit policies;
• Facilitate timely loan disbursement and maintain accurate loan documentation and customer records;
• Monitor loan utilization and repayment performance to ensure funds are used for the intended purpose and repayments are made on schedule;
• Follow up on overdue loans, implement recovery strategies, and manage delinquent accounts to maintain portfolio quality;
• Provide professional customer service by responding to customer inquiries, resolving complaints, and building strong client relationships;
• Market and cross-sell the institution's financial products and services to expand the customer base and increase business opportunities;
• Ensure compliance with internal credit policies, KYC, AML, and all applicable regulatory and operational requirements;
• Prepare accurate and timely reports on deposit mobilization, loan portfolio performance, recoveries, and business development activities;
• Maintain a healthy and quality loan portfolio while achieving assigned business growth, recovery, and performance targets;
• Support branch business development initiatives and contribute to the achievement of overall branch objectives;
• Perform any other duties assigned by the Branch Manager, Supervisor, or Management to support efficient branch operations and the achievement of organizational goals

Required skills and Experience

• Bachelor's degree in Finance, Banking, Business Administration, Accounting, Economics, Commerce, or a related field;
• Possesses 3 years and above of relevant experience in banking/ microfinance, particularly in loan origination, credit analysis, deposit mobilization, customer relationship management, and loan recovery;
• Knowledge of sales and business development, credit appraisal, financial analysis, loan portfolio management,
• Customer service, and regulatory compliance (KYC/AML);
• Proficient in Microsoft Office applications and banking or loan management systems, with excellent communication, analytical, negotiation, and interpersonal skills.

Key Competencies

• Customer focus and relationship management
• Business development and sales orientation
• Credit analysis and risk assessment
• Results orientation and target achievement
• Strong communication and interpersonal skills
• Analytical thinking and problem-solving
• Integrity, professionalism, and ethical conduct
• Attention to detail and accuracy
• Planning, organization, and time management
• Negotiation and loan recovery skills
• Teamwork and collaboration
• Adaptability and resilience
• Sound decision-making and judgment
• Fluency in English and Kinyarwanda

How to apply

The interested candidates should submit their application documents (Application letter, updated CV, Academic certificates, ID copy, current criminal record certificate and original church recommendation letter signed by your church Pastor) to the ACB Plc Head Office via company email amasezerano@acb.rw, not later than 10th November 2026 (03:00 pm).

Note: Only shortlisted candidates will be contacted for further. If you do not hear from us 2 weeks from the closing date, consider your application unsuccessful.

Done at Kigali, 2nd November 2026

Eraste NSENGIYUMVA
Managing Director